Effective Date: October 20, 2025
Last Updated: October 20, 2025

At romix, we aim to make your shopping experience fast, reliable, and hassle-free.
We offer free shipping on all orders across the United States — no minimum purchase required.

1. Shipping Options & Delivery Times

We currently ship orders within the United States only.

Available Shipping Methods:

  • Express Shipping: 1–2 business days
  • Standard Shipping: 3–5 business days

All delivery times are estimates and begin once your order has been processed and shipped.

2. Order Processing Time

Orders are typically processed within 1 business day after payment confirmation.
Orders placed on weekends or public holidays will be processed the next business day.
Once your order ships, you’ll receive a confirmation email with a tracking number to monitor your delivery.

3. Free Shipping Policy

Every order from romix.shop qualifies for free standard shipping within the United States.
There are no hidden fees or minimum order amounts required.

4. Tracking Your Order

After your order has shipped, you’ll receive an email with tracking details.
Tracking may take up to 24 hours to update once the package is in transit.

If you do not receive your tracking information within 2 business days, please contact our support team for assistance.

5. Shipping Address Accuracy

Please ensure your shipping address is complete and accurate at checkout.
We are not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.

If you notice an error after placing your order, contact us immediately — we’ll do our best to update it before shipment.

6. Delivery Delays

While we work closely with trusted carriers to ensure timely delivery, delays may occasionally occur due to:

  • Weather conditions
  • Carrier or logistical issues
  • High-volume shipping periods (e.g., holidays)

We appreciate your understanding and patience in such cases.

7. Lost or Damaged Packages

If your package is lost or damaged in transit, please contact us as soon as possible.
We’ll work directly with the carrier to resolve the issue or arrange a replacement when applicable.

8. Contact Us

If you have any questions about your shipment, tracking, or delivery status, please reach out to us:

đź“Ť romix
1199 Amboy Ave
Edison, NJ 08837
United States

By placing an order with romix, you acknowledge that you have read, understood, and agreed to abide by the shipping policies outlined above.
We reserve the right to update or modify these policies as needed, and any changes will be reflected on this page.

📧 Email: support@romix.shop

We’re always happy to help.